Terms and Conditions of Sale (TCS)

  1. Purpose
    These TCS define the rights and obligations of the parties in the context of the online sale of products offered on our website.

  2. Prices
    Our prices are indicated in Dirhams and Euros, all taxes included (VAT). Delivery fees are not included in the displayed prices and will be added at checkout.

  3. Order
    An order is confirmed once payment has been validated. A confirmation email will be sent. We reserve the right to refuse any order in case of a dispute with the customer or for any other legitimate reason.

  4. Payment
    Payment is due immediately upon ordering. Payments can be made by credit card, PayPal, or any other accepted payment method on the site. In case of late payment, penalties may be applied according to legal rates.

  5. Delivery
    Products are delivered to the address provided at the time of order. Delivery times are indicative only. We are not responsible for delays due to events beyond our control.

  6. Right of Withdrawal
    In accordance with the law, you have 14 days to withdraw without providing a reason or incurring penalties, except for return shipping costs. Products must be returned in their original condition.

  7. Warranty
    All our products are covered by the legal warranty of conformity and the warranty against hidden defects, in accordance with legal provisions.

  8. Liability
    We cannot be held liable for failure or improper performance of the contract due to the client or to a force majeure event.

  9. Intellectual Property
    All elements of the website (texts, images, logos) are protected by intellectual property rights. Any unauthorized reproduction or use is prohibited.

  10. Personal Data
    The information collected on our website is processed to manage your order. In accordance with the GDPR, you have the right to access, rectify, and delete your personal data.

  11. Applicable Law and Jurisdiction
    These TCS are governed by the laws of Morocco. In the event of a dispute, the competent courts will be those of Morocco.

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